Safety
A blocked contact stays blocked. Emergencies included.
Parental responsibility and contact restrictions are checked every time a parent opens something and again every time the office sends. If the school’s evidence is missing or out of date, the answer is no and the office is told.
- Restrictions set per adult and per child, in under a minute
- Checked again at delivery, not only at the point of sending
- Releasing a restriction is the safeguarding lead’s decision
- Every change leaves an audit entry
Missing information is not permission
If the school has not recorded whether an adult may see something, the product withholds rather than assuming. The office picks it up as an exception with a name against it.
Split homes stay split
Two adults linked to the same child can hold different permissions. Their inboxes, bookings, form answers and payment records never cross.
Common questions
Does an emergency message reach a blocked adult?+
No. An emergency gets past quiet hours. It does not get past permission.
Where do safeguarding records live?+
In whatever you already use. A halt here limits who can see office copies and records the handoff.
See also features, pricing and security. Guides: Who should receive a school letter.
Give parents one place to look.
Open the demo as a parent, then as the office, and see the same letter from both ends. It is a fictional trust with the real product behind it.