Import
Upload a CSV from Arbor, SIMS or Bromcom and run it as a dry run first. Large changes are held for review, and pupils with missing contact restriction data are listed before anything goes live.
Schools
Fewer phone calls. Fewer missing forms.
Import your register, invite parents in waves, and start sending. Parents get one screen with what they have to read, sign, book and pay for. The office gets a queue where every reply is somebody’s job.
- Consent forms that show you exactly who has not answered yet
- Absence reports that arrive as a thread instead of a voicemail
- Parents’ evening slots parents book themselves
- Balances shown in the app, collected by your existing provider
- Paper packs for families without email, from the same send
- A contact restriction you can set in half a minute
How it works
From last night’s export to a form the parent actually completes.
1Import
Load the register
Upload a CSV from Arbor, SIMS or Bromcom and run it as a dry run first. Large changes are held for review, and pupils with missing contact restriction data are listed before anything goes live.
No half-finished import reaches a parent.
2Invite
Get parents in
Invite adults in waves rather than all at once. Parents sign in with a one-time code, so there is no password to reset in the first week of September.
An invite link cannot be activated by a mail scanner.
Invite
Invite adults in waves rather than all at once. Parents sign in with a one-time code, so there is no password to reset in the first week of September.
3Send
Send it once, everywhere
Choose the class of message, preview who is eligible and who is excluded, then send to the app, email and print together and read the outcome per recipient.
Nobody has to claim that everyone received it.
Send
Choose the class of message, preview who is eligible and who is excluded, then send to the app, email and print together and read the outcome per recipient.
4Follow up
Own what comes back
Absences, payment questions and enquiries land as threads with an owner and a due date. Anything that turns into a safeguarding concern routes to the DSL.
Nothing sits unread in a shared mailbox.
Follow up
Absences, payment questions and enquiries land as threads with an owner and a due date. Anything that turns into a safeguarding concern routes to the DSL.
Who uses it
The office runs it. Parents live in it.
One login can hold more than one role, so a teacher who is also a parent at the school switches rather than signing out and back in.
- Office staff sending letters, collecting forms and chasing what came back
- Safeguarding leads who need contact restrictions honoured without asking twice
- Parents, carers and approved collectors, including families who only take paper
- Students, with their own homework and timetable view
- Trusts running several schools that have to stay separate
Give parents one place to look.
Open the demo as a parent, then as the office, and see the same letter from both ends. It is a fictional trust with the real product behind it.
Today at Riverside
Letter sent to4 adults
Left out on purpose1
Forms still open3